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 Terms & Conditions
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Without prejudice, the reservation and purchase of products
and/or services from Phuket-Hotel-Resort , the brand name of Phuket-Hotel-Resort
, are subject to the following terms
and conditions and other terms imposed by our partners or
affiliates from time to time. By using this site, effecting
any reservation or purchase of any product or service with
Phuket-Hotel-Resort , you agree to be bound by the Terms and Conditions
specified in this Agreement and those terms of the respective
third party providers, distributors, partners and affiliates,
as the case may be.
By effecting a reservation or purchase, you also represent and warrant that
you are of sufficient legal age and capacity to create binding legal obligations
in relation to the access and use of our products and/or services. All information
supplied by you is true, current, complete and accurate.
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Availability of Products and Services
You acknowledge that the availability of the products and/or services on this
website does not constitute an offer by Phuket-Hotel-Resort and/or its third party providers,
distributors, partners and affiliates. All requests and reservations are subject
to confirmation.
Acceptance of any request for the products and/or services
made by you is purely at the discretion of Phuket-Hotel-Resort.
In the event the products and/or services described cannot be provided due to
delays or any other reason beyond the control of Phuket-Hotel-Resort,Phuket-Hotel-Resort will exercise
all reasonable efforts to arrange alternative comparable products and/or services.
Where the product and/or service provided is either not available or our suggested
alternative is not acceptable to you but is fully paid, we shall make a refund
in accordance with our refund policy.
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Cancellations
Phuket-Hotel-Resort reserves the right to cancel any reservations and recover any costs
incurred in so doing, if you fail to make full payment or accept suggested alternative
product and/or service (where applicable) by the specified due date.,
In the event of any cancellation, the following
cancellation fees/penalty will be levied. This cancellation
fee/penalty is not contingent on the period/season (high
season, peak season, low season) on the dates on which the
cancellation or no-show occurred.
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| CANCELLATION PERIOD |
CANCELLATION FEE / PENALTY |
| 1) More than 16 days before arrival |
THB500 or 10% of charges whichever is higher |
| 2) Less than 15 days prior to arrival |
50% of total charges |
| 3) Less than 10 days prior to arrival |
75% of total charges |
| 4) Less than 3 days prior to arrival |
100% of the charges |
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Reservation Amendments
For amendments to confirmed reservations, Phuket-Hotel-Resort reserves the right to apply
an amendment fee of THB500 per amendment. Any amendments to reservations will
be subject to the applicable package price at the time of change.
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Rates and Prices
Prices shown are in Thai Baht (THB) based on rates in effect at the time of
printing and are subject to change without notice. Peak period surcharges and
minimum night stays may apply depending on your reservation dates.
The rates quoted are subject to local government and goods & service taxes
as applicable. You agree to pay all local and other governmental taxes due for
rental and services. All amounts quoted are exclusive of such taxes unless otherwise
stated.
Where applicable, you may make payment for your reservation in any one of the
currencies indicated. Phuket-Hotel-Resort reserves the right to determine the exchange
rates of the supported currencies. Phuket-Hotel-Resort shall not be held liable for any
exchange rate losses incurred by you as a result of any transaction effected.
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Payments
All reservations are to be made through Credit Card. American Express, Visa
and MasterCard are accepted. The credit card selected for payment will be charged
for the total price for the reservation.
Once a reservation is made, you irrevocably authorize Phuket-Hotel-Resort to charge to
your credit card the full rate/charges applicable for the reservation.
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Travel Requirements
It is your sole responsibility to ensure that you have all the necessary papers
and visas required for travel. Phuket-Hotel-Resort will not be held liable for any delays
or failures arising.
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Refund Policy
Refunds will be made at the discretion of Phuket-Hotel-Resort only if:
i. The product or service provided by Phuket-Hotel-Resort and
respective third party providers, distributors, partners and affiliates has
been fully paid for; is not available; and the suggested alternative is not
acceptable; or ii. You cancel your reservation / request with Phuket-Hotel-Resort within
the time period permitted for refunds as stipulated in cancellation policy.
ii.
You cancel your reservation / request with Phuket-Hotel-Resort within the time period
permitted for refunds as stipulated in cancellation policy.
No refunds will be made on unused or partially used features and services.
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Reservations Disclaimer
All rates are subject to applicable government taxes and service charges, and
may be changed without prior notice (unless indicated otherwise). All reservations
are subject to availability at the time of reservation. The prices quoted do
not include any form of transportation (unless stated otherwise); travel insurance;
items of a personal nature; excess baggage charge, and gratuities.
Phuket-Hotel-Resort reserves the right to disclose your personal information and credit
card details to the respective third party providers, distributors, partners
and affiliates to secure/guarantee your reservation. Claims and refunds are subject
to the cancellation policies of the respective hotels.
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Disclaimer and Limitation of Liability
All transactions concluded on this website is on a caveat emptor basis, you
are advised to make your own independent inquiries in respect of the products
and services provided.
You agree that in no event shall Phuket-Hotel-Resort or any third party providers and distributors
be liable for any injury, loss, claim, damage, or any special exemplary, punitive,
direct or indirect, incidental or consequential damages of any kind. Whether
based in contract, strict liability, tort or otherwise, which arises our of or
is anyway connected with (1) any use of this site or content found herein, (2)
any failure or delay (including, but not limited to the use of or inability to
use any component of this site for reservations), or (3) the performance or non-performance
by Phuket-Hotel-Resort or any third party providers and distributors, including but not
limited to, non-performance resulting from bankruptcy, reorganization, insolvency,
dissolution or liquidation even if such party has been advised of the possibility
of damages to such parties or any other party.
If, notwithstanding the foregoing, Phuket-Hotel-Resort or any third party providers or
distributors should be found liable for any loss or damage which arises out of
or is in any way connected with any of the above described functions or uses
of this site or its content, the liability of Phuket-Hotel-Resort and any third party providers,
distributors, partners and affiliates, shall in no event exceed, Thai Baht THB
2500.00 (Thai Baht Two Thousand Five Hundred Only), whichever is lower.In the
event the services or accommodations described cannot be provided due to delays
or any other reason beyond the control of Phuket-Hotel-Resort, Phuket-Hotel-Resort will exercise
all reasonable efforts to arrange alternative comparable services or accommodations.
However, Phuket-Hotel-Resort will not be liable for, and customer hereby waives all claims
against Phuket-Hotel-Resort, for any failure of performance by any other transportation
company, lodging property, agency or any other third party providing services
hereunder.
The disclaimer and limited liability of Phuket-Hotel-Resort as set out in this Agreement
are fundamental elements of the basis of the bargain between you and Phuket-Hotel-Resort,
and you agree that Phuket-Hotel-Resort would not otherwise be able to offer the products
and services on its present basis without such limitations. This clause shall
survive any termination of this Agreement.
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Force Majure
Phuket-Hotel-Resort and any third party providers, distributors, partners and affiliates,
shall not be liable for damages of any kind arising out of any failure or delay
in performing any or all of obligations contained herein or in respect of any
product or service
if the failure or delay is due to circumstances or cause beyond our reasonable
control.
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Governing Law
This Agreement shall be governed by and construed in accordance with the laws
of The Kingdom of Thailand and you submit to the non-exclusive jurisdiction
of the courts of The Kingdom of Thailand.
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Travel
Information
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